E-catering service has been started by Indian Railway Catering and Tourism Corporation (IRCTC) on pilot basis exclusively for passengers travelling in trains without pantry where passenger can book preferred meal of reputed brands through e-catering website as well as through phone and SMS. The website address is www.ecatering.irctc.co.in and phone numbers are 1800-1034-139 (Toll-free), 0120-4383892-99 (Toll) and SMS MEAL to 139. Further, Railways have also conducted trials for service of pre-cooked (ready-to-eat) meals of reputed brands on some trains. A policy guideline on “Ready to Eat Meals” has been issued to Zonal Railways on 30.01.2015. North Western Railway has been nominated for shortlisting/impalement of branded and reputed Ready-to-eat Companies/vendors. This information was given by the Minister of State for Railways Shri Manoj Sinha in written reply to a question in Rajya Sabha today.
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